Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the RunXpert application and its services. By using our app, registering for events, and interacting with our content, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

1. Account Registration and Security

To use RunXpert, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the confidentiality of your password and account credentials.
• Accept full responsibility for all activities that occur under your account.
• Notify us immediately if you suspect unauthorized access to your account via our contact page.

2. Event Registration & Fair Play

When registering for a virtual or physical running event, you agree to the following:

• Honesty & Integrity: You must complete the required distance by running or walking. Using bicycles, motorized vehicles, or manipulating GPS data is strictly prohibited and will result in immediate disqualification without a refund.
• Compliance: You will comply with all specific event rules and timelines set by the event organizers.
• Data Verification: RunXpert reserves the right to review your activity data (pace, elevation, GPS route) to verify the authenticity of your run before issuing certificates or medals.

3. Payments, Refunds, and Cancellations

For paid events managed directly by RunXpert, the following applies:

• Payment Processing: Payments are processed securely via third-party gateways (e.g., Razorpay). You agree to their respective terms of service during checkout.
• Non-Refundable Fees: Unless otherwise explicitly stated on the specific event page, all registration fees are final and non-refundable. We do not offer refunds for missed events, inability to participate, or failure to submit run data on time.
• Event Cancellation: In the rare case that a RunXpert-managed event is entirely canceled, a refund or credit for a future event will be provided.

5. Shipping & Deliverables

For events that include physical deliverables (such as T-shirts or medals):

• You are solely responsible for providing a complete and accurate shipping address during registration.
• RunXpert is not liable for lost, delayed, or returned shipments caused by incorrect addresses. Additional shipping charges may apply to resend returned items.
• Dispatch timelines vary by event and will be communicated on the event details page.

6. Third-Party App Integrations (Strava, Google Fit, etc.)

RunXpert allows you to synchronize activity data with third-party platforms like Strava and Google Fit:

• Authorization: By linking your accounts, you authorize RunXpert to read and/or write activity data to these services on your behalf to validate your runs.
• Disclaimer of Liability: We are not responsible for the accuracy, uptime, or data privacy practices of these third-party platforms. Any sync failures caused by external API downtimes or policy changes are entirely out of our control.

7. App Functionality & GPS Accuracy

RunXpert utilizes your device's native hardware to track distance via GPS. You acknowledge that GPS accuracy depends entirely on your mobile device, operating system restrictions (such as battery-saving modes), and environmental factors. RunXpert is not liable for lost run data or inaccurate distance measurements caused by your device terminating background services.

8. User Conduct

You agree not to:

• Violate any applicable laws while using the app.
• Harass, abuse, or impersonate other runners or club admins.
• Attempt to hack, disrupt, or reverse-engineer the RunXpert application or its APIs.

We reserve the right to suspend or terminate your account without notice if you violate these conduct rules.

9. Health and Fitness Disclaimer

By using RunXpert, including AI-generated run plans, you declare that you are medically fit to participate in strenuous physical activity. The AI-generated training plans are for general informational purposes only and do not constitute professional medical advice.

You are strictly advised to consult with a physician before starting any training regimen. RunXpert, its owners, and affiliates are not liable for any injuries, health complications, or damages resulting from your participation in running events or adherence to our training plans. You run entirely at your own risk.

10. Intellectual Property

All content, graphics, logos, and software architecture within RunXpert are our intellectual property. You may not copy, modify, distribute, or create derivative works from our application without prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law, RunXpert is provided "as is". We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the app, event participation, or third-party payment processing errors.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

13. Changes to Terms

We may update these Terms periodically. Continued use of the app after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms, please contact us using the details on our contact page.