Effective Date: 01-April-2025

At runXpert we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our app ("runXpert") and services. By using our App, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our App:

  • Profile Information: When you register and create a profile, we collect personal details such as your name, email address, phone number, and date of birth. Additionally, we may collect other information relevant to your participation in events, such as your running history, medical information, and preferences.
  • Event Registration Data: When you register for a running event through the App, we collect information related to the specific event, such as your registration status, event selection, and payment details (if applicable).
  • Device Information: Data about the device you use to access the app, including your IP address, device type, and operating system.
  • Usage Data: Information about your interaction with the app, including activity logs, preferences, and engagement with event details.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To register you for events and manage event-related communications.
  • To process payments and handle event logistics.
  • To personalize your experience on the app and provide customer support.
  • To communicate with you about upcoming events, registration confirmations, race results, and other important updates.
  • To analyze app usage to improve our services.

3. Data Sharing with Club Admins and Event Organizers

Your personal data will be shared with club administrators and event organizers only when necessary for event registration and management. Specifically:

  • Club admins have access to participant information for the purpose of managing club-related event registrations and communication.
  • Club members do not have access to other member's personal information. They can only view information regarding your running abilities, your capablities and your achievements in this field.
  • Event organizers may be provided with relevant data (such as your name, contact details, and race registration information) to facilitate event participation, logistics, and safety.

We ensure that the sharing of your data is done in compliance with this Privacy Policy and in accordance with the purpose of the event.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and collect usage data. Cookies are small text files placed on your device that help us:

  • Remember your login information and preferences.
  • Analyze app usage to improve functionality and user experience.
  • Provide personalized content and advertising (if applicable).

You can control the use of cookies through your device settings, including blocking or deleting cookies. However, please note that some features of the app may not function properly without cookies.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. If you delete your account or request to stop receiving communications, we will retain minimal data necessary for compliance with applicable laws and regulations.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and update your personal information at any time via your account settings.
  • Request that we delete your personal data, subject to legal or contractual obligations.
  • Opt-out of marketing communications (if any).

To exercise these rights, please contact us at runxpert@gmail.com.

8. Third-Party Services

Our app may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to third-party sites. We recommend reviewing the privacy policies of those third parties before engaging with their services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through the app. The effective date of the updated policy will be indicated at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us using the details given on contact us page.